Customer experience is the new competitive battleground
Millennials are all about technology, transparency and time, and don’t respond well to a traditional “old-school” car-buying process
Highly researched customers and an explosion of vehicle information makes it difficult for sales consultants to keep up
Customers use their phones to comparison shop at other dealerships when left unattended
Today’s vehicles are packed with high tech features that can differentiate and motivate the sale but are hard to explain
Customers call/email for information but don’t follow through with a dealership visit
Call 805.241.5000 or email us at info@intellacar.com. You can also sign up to schedule a demo.
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